The short version: The Rx Tracker is a record-keeping tool for information only. It is not medical advice, not a diagnosis, not a medical device, and not a substitute for your physician or pharmacist. Everything it shows is entered by patients and caregivers — accuracy is what they put in. Scans can misread, humans can make mistakes, and public drug databases can be out of date. Always check with your doctor and trust the label printed by your dispensing pharmacy.
1 · Medical disclaimer
The Rx Tracker and its operators do not practice medicine, provide health advice, diagnose conditions, prescribe, recommend, or discontinue any medication, dose, schedule, or supplement. Nothing displayed in the app or on any page generated by it — including medication lists, interaction warnings, refill estimates, and printed records — should be acted on without confirmation from a qualified clinician.
- Not medical advice. All information is patient-entered and presented for personal record-keeping and communication purposes only.
- Patient-entered = patient-accurate, at best. The record reflects what was typed, scanned, or photographed by the people using it. It may contain errors, omissions, and outdated entries. The operators have no way to verify it against your actual medicines.
- Scans can misread. Barcode, QR, and photo-text recognition (OCR) technology makes mistakes, especially with damaged, wrapped, or look-alike labels. A name that appears after a scan is a candidate you confirm, not a fact we assert.
- Interaction warnings are incomplete by design. They cover a seeded list of well-known pairs and public database results. Absence of a warning means nothing. Do not assume two medicines are safe together because the app stayed quiet.
- Alarms and reminders can fail. A browser-based record cannot guarantee delivery of any alert. Never rely on the app alone to remember a dose.
- Emergencies: call 911. U.S. Poison Control: 1-800-222-1222. The app is not monitored and no one will see a message you send it in an emergency.
- Not FDA-approved. The Rx Tracker is not a medical device and has not been reviewed or approved by any regulatory authority. "Not FDA approved" statements about referenced drug data also apply to the reference itself.
2 · The ten-point notice shown inside the app
Every new device that opens the app must acknowledge this notice before use. It is reproduced here in full so you never have to click through blind:
- This is a record-keeping tool, not care — no clinician reviews anything you enter.
- In an emergency call 911; Poison Control 1-800-222-1222.
- Always take questions about your medicines to your doctor or pharmacist first.
- Entries are made by patients and caregivers and can be wrong or outdated.
- Scans and photos can misread a medicine, strength, or instruction.
- Interaction warnings are incomplete by design — silence proves nothing.
- Alarms and reminders can fail; never rely on them alone.
- Drug information comes from third-party public databases named below, which may lag reality and are not medical advice; none of them, nor this app, is an FDA-approved medical device.
- Your record code or link is the key — anyone who has it can see the record. Share deliberately; we cannot un-ring a forwarded link.
- The service is provided as-is, with no warranty, no guarantee of uptime or backup, and no liability for decisions made using it.
3 · Where the drug and place information comes from
| Source | What it powers | Honest caveat |
|---|---|---|
| U.S. FDA National Drug Code (NDC) directory — openFDA APIs | Medicine names, strengths, forms, pill photos matched from scanned codes | Public directory; can lag label changes; matches are best-effort lookups, not verifications |
| NLM RxNorm (NIH/National Library of Medicine) | Standardized drug-name validation and spelling recovery from photos | Terminology service only; carries no dosing advice; may return no match or a near-match |
| DailyMed labeling (NLM) | Reference labeling context | "The labeling described here may not reflect the most current data" |
| OpenFoodFacts (ODbL, Open Data Commons) | Supplement and vitamin product lookups by UPC | Community-editable database — quality varies by product |
| GeoNames U.S. postal file (CC BY 4.0) & U.S. Census ZCTA→place relationships | ZIP-to-city lookup used in profiles | Locality names reflect postal defaults and census areas, not legal boundaries |
| OpenStreetMap / Nominatim (ODbL) | Nearby-pharmacy search by brand + ZIP | Store listings can be outdated; always confirm a pharmacy's details independently |
| Interaction pairs seeded by the operators | The red warning boxes on the medicine card and doctor page | A curated, deliberately incomplete starting set — a prompt to ask a professional, never a clearance |
None of these providers endorse The Rx Tracker, and none of them are responsible for how the app displays their data.
4 · Privacy — what we collect, who sees it, what we never do
What is stored
- Your record: patient name, medicines, doses, schedule notes, pharmacy and profile details you type, dose-log entries (med, dose, who, when), and photos you choose to take (label scans, insurance/Medicare card images).
- Access model: each record lives behind an 8-digit code or a vanity link you choose (like /mom). The code is the key. There is no password vault and no recovery — treat the link like a house key.
- Server logs: standard web logs. Medication contents and photo contents are not written into application logs.
What we never do
- We do not sell, rent, advertise against, or train models on patient data.
- There are no third-party ad SDKs, no tracking pixels, no analytics cookies on patient pages.
- Search engines are blocked from every patient-facing path (robots policy + no-index headers). The doctor page shows card numbers only as the last 4 digits.
What you should know
- Hosting is on our own servers with TLS encryption in transit. We do not yet offer a signed Business Associate Agreement (BAA) or institutional HIPAA program — ask us if you are an agency.
- Anyone holding your link or code can view the record. Deleting data on one device syncs a delete; deleted photos may persist in backups until rotation completes. We cannot promise instantaneous, total erasure — we can promise we don't keep it on purpose.
- Export any time: one tap produces your complete record as a file you keep.
5 · Terms of service
The Service is provided by Alba Vendors & Acquisitions LLC, a company within Stonecrest Holdings LLC (together, "we," "us," or the "operators"). References to affiliates include Stonecrest Holdings LLC and its other companies.
- Eligibility & use. The service is for personal medication record-keeping and for care organizations under written agreement. You agree to enter information in good faith and to verify it with your pharmacy and clinicians. You may not use the service for anything unlawful, and you may not attempt to access records you are not authorized to see.
- Accounts and access. A record code or private link constitutes authorization to view that record. You are responsible for whom you share it with.
- Trial. Every paid plan starts with a 7-day full-feature trial. We collect your card at sign-up, but charge nothing while the trial runs: you may cancel at any point up to midnight at the end of day 7 and pay nothing. If you have not canceled when day 8 begins, the subscription activates and your card is charged for the first period. Until paid billing launches, the service is offered free of charge, which is a courtesy, not a promise.
- Billing. Subscriptions are billed through Stripe in U.S. dollars and renew automatically. Refunds are handled case-by-case, reasonably and promptly, within 14 days of a renewal.
- Cancellation. You may cancel at any time, on 30 days' notice — through the management link in any Stripe receipt or by emailing hello@therxtracker.com. Your record stays fully live and exportable through the end of the paid period in which you give notice, and no charge is ever taken after cancellation. The 30-day notice exists so care never lapses mid-cycle — on either side of the relationship.
- Acceptable use & suspension. We may suspend access to prevent abuse, protect security, or comply with law. We aim never to suspend care records for money disputes — but we are a small business and reserve the right to protect ourselves.
- Availability. The service is provided "as is" with no uptime warranty. No backup guarantee — export your record if losing it would hurt.
- Liability. To the maximum extent permitted by law, the operators and their affiliates are not liable for any damages arising from use of the service, reliance on any information displayed, or errors in entries, scans, or reference data — including anything a patient, caregiver, or clinician does or fails to do based on the record. If you disagree with these terms, the only remedy is to stop using the service.
- Indemnity (agencies). Care organizations using the service for clients agree to obtain and keep client/patient consent for record-keeping and sharing on file.
- Changes. We may update these terms; material changes will be announced on this page and, for paying customers, by email. Continued use is acceptance.
- Governing law. These terms are governed by the laws of the State of Florida, U.S.A., without regard to conflicts rules.
6 · Contact - agency demos, setup and data requests
Questions, agency demos, or setup requests: email hello@therxtracker.com. Include your record link (or the name you used) so we can find you.
To request your exported data or deletion of a record, email from the address on the account — we handle deletion requests within 30 days, and we're honest about the backup caveat above.